The Privacy Policy (hereinafter referred to as the "Policy") is issued by the Refex Industries Limited which shall mean and include the holding company, subsidiaries, affiliates, its associate companies (hereinafter referred to as “RIL” or “Company” or “We” or “Our” or “Us”).
At RIL, your privacy is of the utmost importance, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the Personal Data you provide while using our website, www.refex.co.in (the “Website”).
By accessing and using the Website, you agree to the practices described in this Privacy Policy. This Policy applies exclusively to the Data collected through our Website and does not extend to information gathered offline or through third-party websites. The protection of your privacy and Personal Data is a top priority, and we take great care to address this concern throughout our business processes. We handle the Personal Data you voluntarily provide during your visits to our Website in strict accordance with the applicable laws of the country where our Website is hosted.
Please note that this Website may include links to the ancillary websites of RIL which shall include its subsidiaries, affiliates, and associate companies. Further, this Website may lead/ include links of third parties whose privacy practices differ from those of RIL. If you choose to provide your Personal Data to any of these third-party websites, your Data will be governed by their respective privacy policies or statements.
The core objective of this Policy is to inform you about the nature of the Personal Data we collect, the purpose for which it is collected, how it is used, processed, and your rights regarding the Data you share with us. This Policy also outlines your rights in relation to the protection of your Personal Data. It describes the types of information RIL collects through this Website, how that information is used, stored, shared, protected.
We encourage you to read and understand this Policy in connection with the use of our Website.
In this Policy the following definitions are used:
1. “Data” includes information RIL including your personal information, that you submit to RIL via the Website, as well as information accessed by RIL pursuant to your visit to the Website, except for your information that is or will be in the public domain.
2. “Data Protection Laws” refers to any applicable law relating to the processing of Personal Data, including the Information Technology Act, 2000, as amended or substituted and other relevant laws and regulations in the applicable jurisdiction;
3. “User / You” refers to any natural person who accesses the Website
4. “Website” means the website that you are currently using, www.refex.co.in, and any sub-domains of this site, unless excluded by their own terms and conditions.
5. “Personal Data” refers to any information that relates to an identified or identifiable natural person, including but not limited to name, contact information, IP address, location Data, or any other information that can identify you.
6. “Cookies” refers to small Data files that are stored on your device when you visit the Website, used to enhance your user experience by remembering preferences and tracking usage.
RIL may collect Personal Data directly from users, such as when you submit an inquiry, request, or proposal through our website or other communication channels. You may visit www.refex.co.in without disclosing any personal information. However, certain Data may be automatically collected during your interaction with the site, as described in our Privacy Policy. By submitting information to us, you consent to the collection and use of your Data as outlined herein.
The Website is designed for individuals who are interested in exploring information about RIL and seeking opportunities, services, and knowledge related to RIL. It is intended for use by all persons, without limitation, who wish to engage with or learn more about RIL and its offerings.
i. RIL collects Data that you voluntarily provide to us, including but not limited to the following scenarios:
ii. We may request relevant Data such as your name, address, zip code, phone number, email address, IP address, location Data, and device information. While much of this Data is collected directly from you, it may also be obtained from third parties, including your employer, other organizations you belong to, or through our retail network and preferred partners. RIL collects Data when you interact with the Website or use any products or services provided therein.
iii. RIL retains your Data only for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required by law.
iv. Data is collected only when voluntarily provided by you.
v. We do not automatically capture any specific personal information, such as your name, phone number, or email address, that would allow us to identify you individually. In cases where the Website requests personal information, you will be informed of the specific purposes for which the Data is collected, and appropriate security measures will be implemented to safeguard your information.
vi. Information that is publicly available shall not be covered by this Policy, and RIL shall not be held liable for any disclosures of such information.
vii. By providing us with your Data or Data related to your relatives, friends, or any third parties, you give your voluntary and unambiguous consent for the processing of such Data in accordance with the terms of this Policy. Furthermore, you confirm and guarantee that you have obtained similar consent from the relevant individuals for the processing of their Data by RIL.
By providing your User Information, you acknowledge and consent to RIL retaining and processing your Data. RIL shall be entitled to use your Personal Data for the following purpose:
i. To provide you with the requested services and to communicate with you regarding any feedback, follow-up inquiries, or queries submitted to us.
ii. To fulfill your requests related to our services, including but not limited to responding to your inquiries and communicating with you about products or services that we believe may be of interest to you.
iii. To enforce the legal terms that govern your use of our services, including but not limited to our policies and terms of service, and to fulfill the purposes for which you provided your information.
iv. To prevent fraud or any potentially illegal activities (including but not limited to copyright infringement) on or through our Website or services.
v. To enable RIL to comply with any legal obligations imposed by applicable laws or regulations.
RIL may share your Personal Data with the following entities:
In general, we do not share your Personal Data collected through the Website with other third parties. However, such sharing may occur in the following circumstances:
RIL is committed to ensuring your privacy and security of your Personal Data. We have implemented appropriate technical and organizational security measures to attempt to safeguard and help prevent unauthorized access, maintain Data security and correctly use the information we collect online through the Website. However, you acknowledge and agree that no security system is entirely infallible and we cannot guarantee the absolute security of any Data transmitted or provided by you through the Website. As such, RIL shall not be held liable for any unauthorized access, disclosure, or breach of security, despite our best efforts to safeguard your information.
This Policy does not transfer to you any intellectual property rights of RIL or any third parties. All rights, titles, and interests in and to such intellectual property will remain solely with RIL. All trademarks, service marks, graphics, and logos used in connection with our Website or services are the trademarks or registered trademarks of RIL. Any other trademarks, service marks, graphics, and logos used on our Website may be the property of their respective third-party owners.
Your use of our Website does not grant you any right or license to reproduce, distribute, or otherwise use any of RIL’s or third-party trademarks, without the prior written consent of the respective owner.
RIL reserves the right to change this, Policy. In the event of any changes, the updated version of the Policy will be posted on our group site. We encourage you to review this Policy periodically to stay informed about any updates to our privacy practices.
Your continued use of the Website after any modifications to this Policy shall constitute your:
By visiting our Website, signing up, logging into the Website, or uploading any information on the Website, you acknowledge and unconditionally accept the terms of this Policy. If you do not agree with the terms of this Policy, you are advised not to use our Website or services, nor to provide any Personal Data through the Website..
RIL retains your Data for as long as necessary to provide access to and use of the Website, or for other essential purposes, including but not limited to complying with legal obligations, resolving disputes, and enforcing agreements. Retention periods may vary depending on the type of Data and the purpose for which it was collected.
Even after your Data is deleted, it may persist in backup or archival media for purposes such as audit, legal, tax, or regulatory compliance.
This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Policy does not extend to your use of such websites. You are advised to read the privacy policy or statements of other websites prior to using them.
If any court or competent authority finds that any provision of this Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Policy will not be affected.
Our Website uses Cookies and similar tracking technologies to enhance the user experience, analyze trends, administer the site, track users’ movements around the site, and gather demographic information. You may choose to set your browser to refuse Cookies, or to alert you when Cookies are being sent. However, if you disable Cookies, some parts of the Website may not function properly.
The Policy shall be governed by the laws of India and the Courts in Chennai shall have the exclusive jurisdiction to try any dispute arising thereof.
If you have questions or comments regarding this Policy, please contact us at: info@refex.co.in